Frequently Asked Questions

Answer:

Find the label on the exterior of the equipment for a manufacture date. If the equipment is less than five years old it may have a warranty, but also may not based on the manufacturer. Warranty terms and conditions change by manufacturer and the installing company.

Custom Comfort Heating & Air can verify the warranty status of your heating and cooling system via a System Inspection. We can also recommend a Protection Plan for home heating and air conditioning systems, regardless of the age of your equipment or manufacturer warranty status.

Answer:

You probably wouldn't purchase a brand-new car and plan to never have to add air to the tires, change the oil and examine any unusual noises. Your home comfort system is similar to your car’s engine; it’s a mechanical device with a motor, electrical components... and even fuel.

So it is essential to have routine maintenance of your home comfort system by a qualified technician. If not properly and routinely maintained, even the best heating and air conditioning equipment could have difficulties and become less 'fuel' efficient over time.

Answer:

Zoning Systems split your home’s duct work into individual comfort areas, allowing for independent temperature control in distinct areas that demand specific temperature conditioning.

For example, a cathedral-style room with large bay windows may stay too hot in the summer and feel too cold in the winter. A Zoning System will send more conditioned air to this large, sun-drenched area to help compensate for the heat gained or lost through the windows. A different example of areas that could benefit from Zoning might be a nursery, home theater or music studio, where different temperatures may be needed in each room for the comfort and enjoyment of the people occupying these rooms.

Families today have different lifestyles and comfort needs. You could have a home office that needs extra conditioning during the day and none at night. Or you only use the upstairs or back bedrooms when guests visit. No matter what your needs, a zoning system can keep each area of your house at the perfect temperature for you and each family member.

Custom Comfort Heating & Air provides free estimates and a complimentary consultation on Zoning Systems, call today if you think a new Zoning System could help solve your home comfort challenges.

Answer:

We charge $75.00  for service calls.